View Refunds

You can view refunds made towards a payment on a case. Complete one of the following:

ClosedFrom the Edit Payment Panel
  1. Select a record in the Payment panel, and click the Edit record icon.

The Edit Payment panel opens.

NOTE: If you select more than one payment, you can switch between the payments by selecting the one you want to view on the left-hand side of the panel, or by using the arrows at the bottom of the panel.

  1. Click Show Refunds.

This will show any refunds made to the payment.

ClosedFrom the View Payment Panel
  1. Select a record in the Payment panel, and click the View record icon.

The View Payment panel will open.

NOTE: If you select more than one payment, you can switch between the payments by selecting the one you want to view on the left-hand side of the panel, or by using the arrows at the bottom of the panel.

  1. Click Show Refunds.

This will show any refunds made to the payment.

 

Last updated 12/12/2018.

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